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- Coordinate daily Front of the House and Back of the House bar & restaurant operations.
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Undertaking planning, review and improvement of Bar & Restaurant menu items and prices regularly
- Taking bookings and making arrangements for organizing large functions
- Undertaking customer feedback regarding food and services and making plans to improve the offerings
- Maintaining relationships with suppliers to ensure adequate stock levels and best purchase prices for Bar & Restaurant operations
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage Bar & restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and Bar restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future bar operations
- Any other job duties as agreement between employer and employee for smooth operations of business.
An ideal candidate should have:
At least three years of relevant work experience
Free from drug and criminal history
Excellant communication and intra-personal skills
Provide at least two work related referees
Job Type: Full-time
Salary: $25.00 – $30.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus
- Performance bonus
Ability to commute/relocate:
- Browns Bay, Auckland: Reliably commute or planning to relocate before starting work (Required)
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