Technical Field Operations Officer [Philippines]


 

Qualifications:

  • Preferably Automotive Technology graduate or any related course
  • Possession of valid TESDA NC I and NC II Certificate is an advantage
  • With previous work experience in an automotive industry
  • At least 1 year Supervisory position experience in the field of After Sales
  • With valid driver’s license
  • Knowledgeable and familiar with basic automotive tools and equipment
  • Knowledgeable electrical and mechanical repair
  • Ability to troubleshoot, test and repair on vehicle
  • Proficient in MS Office applications

Duties and Responsibilities:

  • Checks all dealers’ stalls, equipment, tools, SST and Diagnostic tools if they are still in good working condition.
  • Evaluates and recommends all repairs to be done in the vehicle.
  • Monitors and evaluates the dealer technical team work performances and skill level.
  • Supervises and provides help and assistance to the dealer if needed.
  • Provides dealer assistance in diagnosing problems on repairs if needed
  • Performs quality inspection on the job done if necessary.
  • Maintains the dealer workshop section 6'S, organized, orderly and compliant with SGAP and government safety, health and environment regulations.
  • Keeps the dealer up-to-date with the new Technical Service Bulletins and Technical Information released by SGAP ASD and / or GAIC.
  • Conduct onsite road tests for actual confirmation of vehicle concern/problem if necessary.
  • Assist the Field Service Manager in the implementation and monitoring of various activities in the aftersales operation.
  • Establishes preventive maintenance and care schedules to all dealers.
  • Implements company policies and regulations.
  • Plans out work schedules and allocation of resources towards a more effective and more efficient discharge of his/her functions.
  • Suggests changes/improvements on existing systems and procedures.
  • Provides superior with regular feedback on the status of ongoing tasks and discusses other relevant concerns.
  • Performs other related duties as may be required.
  • Complies with the company’s Code of Conduct and Ethics.
  • Complies with his/her Section’s and Department’s approved/existing work procedures and guidelines.

Job Type: Full-time

Salary: Php30,000.00 - Php40,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Required)


 

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