Immigration Officer - Porirua [New Zealand]


 

Discover a career with purpose at MBIE
  • Be part of a values-based organisation * Join a dynamic, engaging and inclusive team * Career development opportunities * Starting salary $58,977 | Porirua based | Multiple positions
Tēnei tūranga - About the Role:
Immigration New Zealand is the operational delivery arm of the immigration system. Our core functions are:

  • ensuring that people crossing the border and staying in New Zealand are entitled to do so * helping refugees to make New Zealand their home * assessing visa applications for people that are looking to work, visit or settle in New Zealand * playing our part in the global immigration system
In this role, you will be working in collaboration with a range of internal and external stakeholders. You will play a vital role in making sound decisions processing visa applications that will make a positive impact and benefit our people and communities here in Aotearoa.

One of your primary responsibilities will be to interpret immigration legislation and to make quality immigration decisions using your proven analytical, judgement, and well-developed decision-making abilities. As an Immigration Officer, you will be working in a high-volume environment. Previous experience and learning include a strong customer service background, organisational skills and your ability to make constructive decisions are advantageous to this role.

You will be joining an innovative and collegial team in our Porirua office. This can be a rapidly changing environment, with opportunities to develop your analytical and advisory skills. Your strong interpersonal skills and ability to establish a positive and consultative working relationship with stakeholders will be one of the key successes to this role.

The Porirua office manages a variety of different visa types and of different levels of complexity and risk.

We offer a range of flexible working arrangements once fully trained (approx. 3months).

Why work for us?
The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow New Zealand's economy to provide a better standard of living for all New Zealanders. Immigration New Zealand has an active role in this by bringing the best people New Zealand needs to prosper.

The role of Immigration Officer will report within the Border and Visa Operations division, and Visa Operations is the main processing and operational arm of INZ.

We offer flexible working arrangements within MBIE (once fully trained and able to work independently approx. 2-3 months).

  • Option of an alternative work pattern of 12pm-8pm, Monday to Friday * The office opens at 6am and closes at 6pm, so there is flexibility to set your work hours around other commitments * We provide you the equipment you need to allow you work at home – but note there will still be a requirement to work in the office a few days a week (once fully trained).
Please indicate at the time of application which work pattern you would prefer.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and experiences
  • Strong verbal and written communication skills, with proven expertise conveying concepts, and information clearly and concisely to any variable audience * Strong computer literacy and aptitude in MS Office applications and other software packages * Experience in an administration/processing environment * To be able to multi-task, problem solve and thrive under pressure * Experience working on high caseloads in a high-pressured situation * Ability to learn quickly and apply new information as required * A strong moral compass, and be known to ‘act with integrity' in all you undertake
To be eligible for this role, you must be a NZ Citizen or hold a Permanent Resident Visa in New Zealand.

Ētahi kōrero mō MBIE - About MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

  • Mahi Tahi – Better Together * Māia – Bold and brave * Pae Kahurangi – Build our Future * Pono Me Te Tika – Own It
Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:Recruitment Process:
  • We will be reviewing applications throughout the advertising period; we encourage you to apply early. * The application form requires submitting your Cover Letter and CV. * The recruitment process will involve a phone screen during the application period, situational judgement and written test (26th May – 28th May) and a formal panel interview (6th June – 13th June). * All information provided is evaluated in line with the competencies required for the role of Immigration Officer.
Click here to view a position description. All applications must be submitted via our online process.

Contact the TA Team, Andrew, Nik or Apurva if you have any questions by emailing then at recruitment2@mbie.govt.nz

Applications close at 5pm, Wednesday 24 May 2023.


 

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