Who we are
Bitpanda simplifies wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, Bitpanda exists to help people trust themselves enough to build financial freedom for their future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks, precious metals and commodities they want — all possible with any sized budget, 24/7. With more than 700 team members and more than 4 million customers, our company is one of Europe's most successful fintechs.
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Headquartered in Austria but operating across all of Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people who represent more than 50 nationalities. If you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!Your mission
We are looking for a proactive, hands-on and detail-oriented Front Office Receptionist with excellent interpersonal skills. In this role you will be responsible for all services being provided through our front desk in our HQ in Vienna. As someone who enjoys providing outstanding hospitality services and making people feel at home, you will be part of our passionate HQ workplace team being the first face to our customers, business partners, suppliers and all visitors.
What you'll do
- Being a friendly and service oriented point of contact for Pandas, business partners, vendors, supplies, customers and all kinds of visitors. Making them feel welcome and providing excellent hospitality. As a point of contact (face2face, via email and other internal comms - but no switchboard services) you are familiar with providing a great service experience and give knowledgeable and valuable information to all requesters.
- Organise internal and external meetings, workshops, townhalls and events.
- Take care of our mailing services (incoming and outgoing mailings, parcels).
- Ordering of office supplies (like office material, beverages, merchandise, ..) and Administer and book our travel apartments.
- Office & Workplace related administration and archiving.
Who you are
- Background within Office Management and/or Facility Management with a minimum of 2 years of work experience in a similar role.
- Very eloquent in English with a friendly, respectful, well mannered and service oriented tone. German is a nice to have.
- Organised and structured even when it is getting busy and stressful and a true people person - with a heart for providing service; positive and energetic personality.
- IT literate - especially with software such a google sheets, slides, docs.
- Great interpersonal and communication skills both face-to-face and via any other media (such as email, etc.)kills and a positive, energetic and solution-oriented approach to work.
Important requirement: availability to work on-site in Vienna as part of your regular core office working hours.
What's in it for you
- Flexibility-first approach to work* including:
- Unlimited fully-paid annual leave
- Recharge Breaks
- 20 weeks gender-neutral New Parent Leave
- Hybrid Working*:
- 50/50 home/office for office hub locations
- 60 days Work From Anywhere* following the 80/20 Rule
- €500 Work from Home budget
- An attractive individual stock option plan* in a high growth company, and a competitive salary
- Exclusive premiums when trading on Bitpanda
- Occasional company-wide and team events — both in-person and virtually!
- Learning & development opportunities
- Top-notch "tech pack" – your choice between PC or Mac
- Bitpanda merch to keep you swagged out and living the Bitpanda brand
- A global Bitpanda team of fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people who are united (across cultures and time zones) by our unique way of working
- These benefits do not apply for our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in office (think: Workplaces team or IT).
And, above all, the opportunity to learn & grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
